Standard Warranty

STANDARD WARRANTY The original purchaser of Benchmark’s furniture is protected against defective workmanship for a period of three (3) years from the date of shipment.

WE WILL REPLACE OR REPAIR DEFECTIVE FURNITURE COVERED BY THIS WARRANTY DURING THE ABOVE STATED PERIODS, PROVIDED THE CUSTOMER NOTIFIES BENCHMARK WITHIN 30 DAYS OF THE DISCOVERY OF A DEFECT AND THE FURNITURE OR DEFECTIVE PORTION IS RETURNED PROMPTLY AS DIRECTED, CHARGES PREPAID. IN NO EVENT SHALL LIABILITY UNDER THIS WARRANTY EXCEED THE ORIGINAL PURCHASE PRICE OF DEFECTIVE FURNITURE.

Immediate written notification is required and instructions will be sent to you covering the return. MERCHANDISE RETURNED WITHOUT WRITTEN NOTIFICATION WILL BE REFUSED. No deductions for repairs in field will be allowed without specific written authorization. This warranty does not apply to furniture damaged by accident, abuse, neglect, or misuse, nor does it apply if repairs are attempted by purchaser or by anyone other than an authorized Benchmark employee, nor does it apply to wear and tear on finishes and/or materials.

This warranty replaces all other warranties, expressed or implied, and we neither assume nor authorize any person to assume for us any other obligation of liability in connection with our furniture.

No salesperson or representative has the authority to change or alter any provisions or prices as noted on these pages. Benchmark Contract Furniture products are made to order and are non-returnable.

Cancellation/Changes: Orders may not be cancelled or changed without the written consent of Benchmark. Such consent may be withheld, granted or subject to conditions, service charges and/or price changes, in Benchmark’s sole discretion. Refunds of customer’s deposit shall not be granted in any circumstance.